Legal

Privacy Policy

My Life Spark P.C. · Last updated: August 9, 2026

Information collected

• Account information such as name, email address, role, and organization.
• Information you enter into tools, trackers, forms, and templates.
• Device information such as browser type, operating system, and screen characteristics.
• Usage logs such as pages viewed, features used, downloads, and timestamps.
• Platform metrics such as feature adoption, funnel steps, and experiment variants.
• Communication records such as support messages and feedback submissions.
• Payment metadata such as transaction identifiers, amounts, and receipt numbers; card numbers are handled by the payment processor and are not stored by My Life Spark P.C..

Cookies and analytics

• Strictly necessary cookies support sign-in, security, and session continuity.
• Analytics cookies measure feature usage and content performance in aggregate.
• Preference cookies remember consent choices and interface settings.
• Consent controls are available in the consent center, and choices may be changed at any time.

Consent choices can be reviewed at /consent-center.

Communication preferences

• Transactional messages relating to your account, security, and payments are required.
• Educational and program updates may be declined at any time.
• Unsubscribe links are included in non-transactional email.

Retention and deletion

• Account records are retained for the life of the account and for a reasonable period afterward for legal, audit, and security purposes.
• Usage logs and security events are retained on a rolling basis appropriate to their purpose.
• Payment and tax records are retained for the periods required by applicable law.
• Deletion requests may be submitted to connect@lifesparksurvivorship.com and are honored subject to legal retention obligations.
• Aggregated and de-identified datasets that no longer identify an individual may be retained.

International users

• The Platform is operated from the United States and information may be processed there.
• Users outside the United States are responsible for compliance with local requirements applicable to them.
• Export-control and sanctions requirements apply where applicable.

Privacy

My Life Spark P.C. provides disclosures regarding each of the following.

• Information collected.
• Cookies.
• Analytics.
• Platform metrics.
• Device information.
• Usage logs.
• Communication preferences.
• Security practices.
• Retention periods.
• Deletion requests.
• International users.

Data

The Data and AI Policy explains each of the following.

• What data are collected.
• Why they are collected.
• Who may receive them.
• How long they are retained.
• How they are secured.
• When they are deleted.
• How aggregated datasets are created.

Security

My Life Spark P.C. reserves the right to:

• suspend accounts
• investigate misuse
• terminate suspicious activity
• monitor security events
• require multifactor authentication
• modify security controls

Research

Research participation is separate and distinct from ordinary use of the Platform. Ordinary Platform use is governed by the Platform Terms of Use and does not constitute research participation.

• Research participation is voluntary.
• Users may decline research.
• Declining research does not affect ordinary platform use, unless complimentary access specifically requires designated feedback activities.
• Informed consent may be required.
• Additional research agreements may be required.
• IRB requirements will be followed whenever applicable.
• Publications may use aggregated or de-identified information.
• Identifiable information may require additional authorization.

Publications

My Life Spark P.C. may:

• publish aggregated findings
• publish de-identified analyses
• publish software validation
• publish workflow studies
• publish implementation studies

• No participant identity will be disclosed without permission.
• No organization will be identified without permission.
• Authorship remains under My Life Spark P.C. control unless separately agreed in writing.

Artificial intelligence

• AI outputs are informational.
• Users remain responsible for independent judgment.
• AI may generate inaccurate information.
• Outputs require professional review.
• AI continually evolves.

Disclaimers

• Educational content is informational.
• Platform content does not establish physician-patient relationships.
• Platform content does not constitute legal advice.
• Platform content does not constitute accounting advice.
• Platform content does not constitute investment advice.
• Users remain responsible for independent decisions.

Warranties

To the fullest extent permitted by applicable law, the Platform, all services, all content, and all materials are supplied on an "as available" and "as provided" basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

Limitation of liability

To the fullest extent permitted by applicable law, My Life Spark P.C. and its affiliates, officers, clinicians, employees, contractors, and agents shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the Platform or these terms. Damages are limited to the fullest extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless My Life Spark P.C. from claims arising from:

• use
• misuse
• unlawful conduct
• infringement
• violation of agreements
• misuse of data

Termination

My Life Spark P.C. reserves the right to terminate:

• accounts
• complimentary access
• event registrations
• working-group participation
• research participation

Effect of termination

Termination ends:

• licenses
• complimentary access
• downloads not previously authorized
• future participation rights

Intellectual-property protections, confidentiality obligations, payment obligations, dispute-resolution provisions, and limitation-of-liability provisions survive termination.

Dispute resolution

Disputes proceed through a three-step cascade. First, good faith negotiation between the parties. Second, confidential mediation. Third, confidential binding arbitration.

• Good faith negotiation: the parties will confer directly and attempt to resolve the matter for a period of thirty days after written notice.
• Confidential mediation: if negotiation does not resolve the matter, the parties will submit it to confidential mediation before a mutually selected mediator.
• Confidential binding arbitration: if mediation does not resolve the matter, it will be finally resolved by confidential binding arbitration before a single arbitrator.
• The parties waive any right to a trial by jury.
• The parties waive class actions and class arbitration to the extent permitted by law.
• Proceedings may be conducted remotely, virtually, and asynchronously where appropriate.

No court proceeding and no jury trial is permitted, except for actions to compel arbitration or to enforce an arbitral award, and except where applicable law does not permit waiver.

Governing law

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, My Life Spark P.C. being the contracting entity.

General provisions

• Entire agreement: this document, together with any document it expressly incorporates, is the entire agreement between the parties on its subject matter.
• Amendment only in writing.
• Electronic signatures and electronic acceptance are valid and binding.
• Severability: if a provision is unenforceable, the remainder continues in force.
• No waiver: failure to enforce a provision is not a waiver of it.
• Assignment: you may not assign without written consent; My Life Spark P.C. may assign freely.
• Force majeure: neither party is liable for delays caused by events beyond reasonable control.
• Notices: notices may be delivered electronically to the contact address on file.
• Export-control compliance applies where applicable.
• Sanctions compliance applies where applicable.
• Survival: provisions that by their nature should survive, survive.
• Headings are for convenience and do not affect interpretation.
• Interpretation: no rule of construction against the drafter applies.
• Counterparts apply where signed agreements are used.